Terms of service
Last updated: September 2025
OVERVIEW
Welcome to Tulia & Thiha! The terms “we”, “us”, and “our” refer to Tulia & Thiha. We operate this website and online store, including all related content, features, products, and services, to provide you with a delightful and curated shopping experience (the “Services”).
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence. You agree to provide accurate, current, and complete account and billing information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
SECTION 2 - OUR PRODUCTS
We strive to display product colors and details as accurately as possible. However, actual product colors may vary due to device display settings. Product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. Tulia & Thiha reserves the right to accept or decline any order at our discretion. Orders are not confirmed until payment is processed and you receive an order confirmation. Returns and exchanges are handled in accordance with our Returns & Exchange Policy.
SECTION 4 - PRICES AND BILLING
All prices are listed in Indian Rupees (₹) and may change without prior notice. Taxes, shipping, or handling fees may apply. You agree to provide valid payment details and authorize us to charge your chosen payment method for your purchases. All payments are securely processed through trusted gateways; we do not store your card information.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and may vary due to factors beyond our control. Once your order has been dispatched, title and risk of loss pass to you. For details, please refer to our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
All content, images, graphics, and logos on our website are the intellectual property of Tulia & Thiha or its licensors. You may not reproduce, distribute, or use our content for any commercial purpose without our written permission.
SECTION 7 - THIRD-PARTY LINKS & TOOLS
Our website may include links to third-party tools or websites. These are provided “as is” without warranties. We are not responsible for any third-party content, tools, or services you use at your own risk.
SECTION 8 - PRIVACY POLICY
Your use of our Services is also governed by our Privacy Policy, which outlines how we collect and use your information. Please review it carefully.
SECTION 9 - FEEDBACK
If you share ideas, reviews, or feedback with us, you grant Tulia & Thiha the right to use, modify, and share that feedback for business purposes without compensation. You agree not to submit unlawful, abusive, or misleading content.
SECTION 10 - ERRORS & INACCURACIES
Occasionally, information on our site may contain errors or omissions relating to product descriptions, pricing, or promotions. We reserve the right to correct such errors and update information at any time without notice.
SECTION 11 - PROHIBITED USES
You agree not to use our Services for unlawful purposes, to violate intellectual property rights, transmit malware, engage in fraud, or attempt to disrupt website functionality. Violations may result in account termination.
SECTION 12 - TERMINATION
We may suspend or terminate your access to our Services at any time if you breach these Terms. All outstanding payments remain due, and relevant provisions of these Terms will survive termination.
SECTION 13 - DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind. We do not guarantee that the website will be error-free, secure, or uninterrupted. Your use of our Services is at your sole risk.
SECTION 14 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Tulia & Thiha and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or business interruption arising from your use of our Services or products.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Tulia & Thiha, its partners, employees, and affiliates from any claims, losses, or damages arising out of your breach of these Terms or violation of any law or third-party rights.
SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, that provision shall be limited or removed to the minimum extent necessary so that the remaining Terms remain in full force and effect.
SECTION 17 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
SECTION 18 - CHANGES TO TERMS
We reserve the right to modify or replace these Terms at any time. Updates will be posted on this page, and your continued use of our Services following any changes constitutes acceptance of those updates.
SECTION 19 - CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
📧 support@tuliathiha.com
📞 +91-8448248489